Mage Errant Vol. 1 - Illustrated Deluxe Omnibus

Bookmark Designs Finalized and being ordered soon!
about 1 year ago – Fri, May 02, 2025 at 06:47:39 AM

Hi Everyone!

With surveys sent out, we're jumping right into production! First up are the bookmarks! Here's a quick reminder of what they'll look like:

There's always a little work to be done to translate these designs into print-ready files, and that's what we're working on now. Once those designs are finalized, we'll be getting the order placed! We'll keep y'all posted as that process moves along!

Remaining Surveys Going Out!
over 1 year ago – Mon, Apr 14, 2025 at 06:06:22 AM

Hey there, folks!

Since the smoke test over the weekend was a success, we'll be sending out ALL remaining surveys today! It may take a little bit for Backerkit to process them, so we appreciate your patience!

Just to reiterate a couple of the tips from our last update, if you don't see your invite email show up by the end of the day today, please take a look at the following:

• Spam Folder: Survey emails can occasionally find their way to your spam folder. If you don't see anything come through from Backerkit check your spam folder first.
• Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this:  "[email protected]".  If you're not seeing the email from Backerkit, check to see if your email address looks like one of these. If it does, we recommend that you first change that email in Kickstarter so you avoid any future issues.
• Once you've checked both of those things send us a message here or send an email to [email protected] to let us know what your updated email address is.

Going Forward

Here is what you can expect in the coming months as we work on fulfilling this project.

• First, please remember that we operate on a 12-14 month production and fulfillment schedule.
• As we get all of the products made, you can expect to see an update from us one to two times a month. So stay tuned here for all the latest!
• Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
• With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️

First Batch of Surveys Going Out!
over 1 year ago – Fri, Apr 11, 2025 at 06:18:19 AM

Hi Everyone!

We're just about ready to start sending out surveys, but the last piece of that process is what's called a smoke test. To do this, we send out surveys to about 5% of backers to make sure everything in Backerkit is working as it should and that we haven't broken anything. We'll be conducting this test over the next 24-48 hours. If everything goes well, you can expect the rest of the surveys to go out by Monday at the latest!

While we do that, here are a couple of things to keep in mind:

• Spam Folder: Survey emails can occasionally find their way to your spam folder. Once we announce that all surveys have gone out, if you don't see anything come through from Backerkit, check your spam folder first.
• Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this:  "[email protected]". Again, once all surveys go out, if you're not seeing the email from Backerkit, check to see if your email looks like one of these. You can try contacting Kickstarter support to change that, though we've seen backers have mixed results.
• If either of the above situations is the case, or you can't find your email invite at all, please email [email protected] to let us know, and we'll get that straightened out for you.
• If you send us a message on Kickstarter, we will request that you send the message to our support email instead. Thank you.

A Note on our Support Availability...

There are a couple of us who monitor support emails. We'll introduce ourselves in a future update, but for the moment, we want to fill y'all in on our availability.

First, we work 8am-4pm EST, Monday-Friday, excluding all US Holidays. If you contact us via email, you can expect us to reply in 3-5 business days, though typically much sooner than that.
 

That's a wrap!
over 1 year ago – Mon, Mar 31, 2025 at 08:23:19 AM

Hey there, folks!

It's been an amazing month with y'all, and we hope you feel the same! We cannot wait to get started on this book! In the final hours of the campaign, you've helped us cross the threshold and raise more than $110,000! Thank you all so, so much!! <3

MOVING FORWARD...

Now with the campaign done, here is what you can expect in the coming weeks and months.

• First, Kickstarter will process all of your payments. That will take approximately 15 days.
• Once the payments have been processed, we will send out surveys to the email addresses you have attached to your Kickstarter account.
• Answer your survey questions and grab any extra Add-Ons you want. For those of you asking how to make your tier selections, you'll do that here.
• As we get all of the products made, you can expect to see an update from us 1-2 times a month. So stay tuned here for all the latest!
• Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
• With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️

Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.

GETTING SUPPORT...

Finally, if you require assistance with your pledge or have another question, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). 🙂

$100k stretch goal unlocked!
over 1 year ago – Fri, Mar 28, 2025 at 08:14:55 AM

Hey everyone!

In the final few hours of this campaign, y'all did the incredible and helped us cross the $100k stretch goal, which secures everyone who backed the $10 pledge tier and above an eBook of short stories that follow the young warlocks! Thanks so much for getting us there!

We'll communicate more about that once the stories are written, edited, and compiled, so stay tuned!